Contract Rules

In Fit Gyms, the agreement is valid until further notice, so we do not require our customers to make a long-term commitment. You can be our customer, for example, for 4 months and terminate your agreement without additional costs. There is a one-calendar-month notice period for termination. Therefore, if you terminate your membership in January, it will end at the end of February. You also do not pay joining fees or an annual service fee with us.

The customer exercises at their own risk. Fit Gyms is responsible for the functionality of the equipment and the competence and professionalism of the instructors.

Gym customers have the right to bring a friend to the gym free of charge. The guest must always fill out the club's guest card. The same guest can be brought to the gym free of charge only once. After that, the guest pays the price according to the price list. The customer is responsible for ensuring that their guest complies with the club's rules. If a customer brings an unauthorized person to the gym without permission (i.e., a completed guest card approved by the staff), the member will be charged a single fee for each such unauthorized visit according to the price list, multiplied by three. If a similar rule violation recurs, the customer's membership may be terminated immediately.

The access card is personal and must always be brought to the club. The customer must prove their identity when requested. If the access card is used by someone else and its loss has not been reported to the center in writing, a written warning will follow, and the member will be charged a single fee for each such unauthorized visit according to the price list, multiplied by three. If the violation persists despite the warning, the membership may be canceled entirely. In this case, any payments made will not be refunded.

The gym is obligated to inform the member of any changes in prices due to changes in value-added tax or other official actions at least one month before implementing such changes in the member's payable prices.

In case of delayed payments, the gym has the right to charge the customer statutory late payment interest and a reminder fee. If the invoice has to be handed over to debt collection, the customer will bear reasonable collection costs. If the member, despite warnings, fails to meet the payment obligations specified in the agreement, the membership may be terminated immediately by notifying the member in writing. The customer has the right to decline membership gifts.

In corporate agreement cases, the contracting parties are Fit Gyms and the member as an individual. The company compensates the member for training according to the amount defined in the corporate agreement. If the member resigns from their job covered by the corporate agreement or if the company stops paying the portion defined in the corporate agreement, the member is ultimately responsible for the payment.

This agreement, indicating the euro amount for seasonal billing, serves as a pre-notification for direct debit. The customer can request a list from the center annually, indicating the direct debit dates for the entire calendar year.

Failure to pay the invoice does not suffice for terminating the membership. A visit or email is required for termination. Termination cannot be directly initiated during a break; we follow the normal notice period only when the customer is active.

We maintain a customer registry and process personal data in accordance with the General Data Protection Regulation (GDPR) of the European Union, supplemented and specified by national legislation. The privacy policy of the fitness club is published on our website and is available at the fitness club upon request.

GYM RULES

1. Clients are expected to behave decently and politely at the Gym and its events. Leaving the gym within opening hours is required. Disturbing other gym-goers is prohibited. Soliciting products and services at the gym is against good manners. If a customer violates these rules or otherwise behaves against the spirit of the gym, a written notice will be issued. If the offense repeats despite the written notice, the membership can be terminated entirely. In such cases, no refunds will be made.
2. The gym is also used as a showroom for corporate events and possibly for advertising shoots, during which the gym may be temporarily closed. Such special cases and others will be announced on the notice board well in advance. These special cases have already been considered in pricing, and members are not entitled to separate compensation for these.
3. Customers are responsible for ensuring that the gym's physical activities are suitable for them and, if necessary, should verify this with their doctor. The gym commits to keeping the equipment in proper condition. Customers agree to use the equipment according to the instructions and guidance at their own risk.
4. When exercising, customers must wear clean indoor shoes or be in socks. The use of outdoor shoes in the gym is strictly prohibited.
5. The gym provides lockable storage lockers for use during exercise. Members should use these lockers for storing their belongings. Valuables should not be stored in the lockers, and the gym is not responsible for the loss or damage of valuables. Leaving clothing and equipment in changing rooms or lockers overnight is not allowed.
6. Smoking is not allowed in any of the gym's premises. The consumption or bringing of alcohol, drugs, and substances prohibited by Finnish law into the gym area or activities is forbidden. Bringing children (under 15 years) into the gym's exercise areas is prohibited without specific written permission. Changes in contact information must be immediately reported to the gym staff.
7. Customers are entitled to participate in all free and paid gym events.
8. If there are complaints about the gym's cleanliness, service, or staff, it should be reported immediately to the gym management.
9. The gym has an entrepreneur's liability insurance. The gym's insurance does not cover events that are conducted outside the gym.
10. Intentional damage to the gym's property is prohibited. In addition to damage compensation, membership can be entirely revoked. In such cases, no refunds will be made.
11. Members commit to scanning their key card every time they enter the gym.
12. The gym occasionally has cleaning or renovation periods. During these times, the opening/training hours may differ from normal. Such periods will be announced on the gym's notice boards. These special cases have already been considered in pricing, and members are not entitled to separate compensation for these.
13. The gym reserves the right to change the benefits and terms of the agreement. Changes to the terms will be announced to members 2 months before the change. If a member's benefits are deemed to have significantly deteriorated from their perspective, they can terminate the contract immediately within 1 month from the announcement of the changes on the gym's notice board or in a place where such matters are usually announced. If a member has not terminated their contract within one month of the proper announcement, it is considered that the member has accepted the changes.
14. Welcome to the Ole.Fit gym. Congratulations on your excellent choice!